Welcome to Tesfa Privacy Policy
Tesfa Privacy Policy
Privacy Policy for Tesfa Services
Effective Date: January 16, 2018
Your Privacy Rights
This Privacy Policy describes your privacy rights regarding our collection, use, storage, sharing and protection of your personal information. It applies to the Tesfa website and all related site, applications, services and tools regardless of how you access or use them.
Scope and Consent
You accept this Privacy Policy when you sign up for, access, or use our products, services, content, features, technologies or functions offered on our website and all related sites, applications, and services (collectively “Tesfa Services”). This Privacy Policy applies US law and is intended to govern the use of Tesfa Services by our users (including, without limitation those who use the Tesfa in the course of their trade or business) in the United States, unless otherwise agreed through contract. We may amend this Privacy Policy at any time by posting a revised version on our website. The revised version will be effective as of the published effective date.
Information Collection and Use
Information we collect automatically: When you use Tesfa, we collect information sent to us by your computer, mobile phone or other access device. The information sent to us includes, but is not limited to, the following: data about the pages you access, computer IP address, device ID or unique identifier, device type, geo-location information, computer and connection information, mobile network information, statistics on page views, traffic to and from the sites, referral URL, ad data, and standard web log data and other information. We also collect anonymous information through our use of cookies and web beacons (visit How we use Cookies and Similar Technologies for more information).
Information you provide to us: We may collect and store any information you provide us when you use Tesfa, including when you add information on a web form, add or update your account information, participate in community discussions, chats, or dispute resolutions, or when you otherwise correspond with us by email regarding Tesfa Services.
When you use Tesfa Services, we also collect information about your transactions and your activities. In addition, if you open a Tesfa account, we may collect the following types of information. Contact information, such as your name, address, phone, email and other similar information.
We may also collect information from or about you from other sources, such as through your contact with us, including our customer support team, your results when you respond to a survey, your interactions with us and from other accounts we have reason to believe you control (whether in part or in whole). Additionally, for quality and training purposes or for its own protection. By communicating with Tesfa, you acknowledge that your communication may be overheard, monitored without further notice or warning.
Information from other sources: We may also obtain information about you from third parties such as social media sites (e.g., Face book and Twitter). The information we may receive varies by site and is controlled by that site. By associating an account managed by a third party with your Tesfa account and authorizing Tesfa to have access to this information, you agree that Tesfa may collect, store and use this information in accordance with this Privacy Policy.
Authentication and Fraud Detection: In order to help protect you from fraud and misuse of your personal information, we may collect information about you and your interactions with Tesfa Services. We may also evaluate your computer, mobile phone or other access device to identify any malicious software or activity.
Using Your Mobile Device: We may offer you the ability to connect with Tesfa Services using a mobile device, either through a mobile application or via a mobile optimized website. The provisions of this Privacy Policy apply to all such mobile access and use of mobile devices.
When you download or use our mobile applications, or access one of our mobile optimized sites, we may receive information about your location and your mobile device, including a unique identifier for your device. We may use this information to provide you with location-based services, such as advertising, search results, and other personalized content. Most mobile devices allow you to control or disable location services in the device’s setting’s menu. If you have questions about how to disable your device’s location services, we recommend you contact your mobile service carrier or the manufacture of your particular device.
How We Use the Personal Information We Collect
Our primary purpose in collecting personal information is to provide you with a secure, smooth, efficient, and customized experience. We may use your personal information to provide Tesfa Services and customer support;
process transactions and send notices about your transactions. Verify your identity, including during account creation and password reset processes,
resolve disputes, collect fees, and troubleshoot problems,
manage risk, or to detect, prevent, and/or remediate fraud or other potentially prohibited or illegal activities, detect, prevent or remediate violations of policies or applicable user agreements, improve the Tesfa Services by customizing your user experience,
measure the performance of the Tesfa and improve their content and layout;
manage and protect our information technology infrastructure;
provide targeted marketing and advertising, provide service update notices, and deliver promotional offers based on your communication preferences;
contact you at any telephone number, by placing a voice call or through text (SMS) or email messaging, as authorized by our User Agreement;
perform creditworthiness and solvency checks, compare information for accuracy and verify it with third parties.
We may contact you via electronic means or postal mail to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, or as otherwise necessary to service your account. Additionally, we may contact you to offer coupons, discounts and promotions, and inform you about Tesfa Services. Finally, we may contact you as necessary to enforce our policies, applicable law, or any agreement we may have with you. To reach you as efficiently as possible, we may contact you via phone, and may use autodialed or prerecorded calls and text messages as described in our User Agreement. Where applicable and permitted by law, you may decline to receive certain communications.
Marketing
We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your personal information with information we collect from other companies and use it to improve and personalize Tesfa Services, content, and advertising. If you do not wish to receive marketing communications from us or participate in our ad-customization programs, simply indicate your preference by logging into your account and going to the Notifications section and updating your preferences, or by following the directions that may be provided within the communication or advertisement.
We respect your communication preferences. If you no longer wish to receive notifications via our application, you can adjust your preferences by visiting the settings page of the application.
How You Can Access or Change Your Personal Information
You can review and edit your personal information at any time by logging in to your account and reviewing your account settings and profile. You can also close your account through the Tesfa website. If you close your Tesfa account, we will mark your account in our database as “Closed,” but may retain personal information from your account for a certain period of time and disclose it in a manner consistent with our practices under this Privacy Policy for accounts that are not closed. We also may retain personal information from your account to collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, prevent fraud, enforce our User Agreement, or take other actions as required or permitted by law.
You Can Contact Us about Privacy Questions
If you have questions or concerns regarding this Privacy Policy, you should contact us by email at [email protected]
Revised: Jan/16/2018
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Privacy Policy